What we may collect
- Contact details you provide when you email us or submit a website form.
- Product, account, and diagnostic details needed to evaluate a support or audit request.
- Operational logs required for security, abuse prevention, and service reliability.
Why we use it
- To respond to support, audit, and onboarding requests.
- To operate, secure, and improve the Brainfab service.
- To document client work only when a team actively starts that process with us.
How to contact us about privacy
If you need clarification about how your data is handled, contact Brainfab through the contacts page and describe the request clearly.
If your team requires a DPA, signed agreement, or additional privacy documentation, Brainfab can provide the appropriate next document during the engagement process.